I can’t select anything on this document. The tools are grayed out.

Last Updated: May 09, 2014 03:08PM PDT

Is your document a scanned document or a bitmap image of text the size of a page? If so, please OCR your document. OCR is the process of converting a bitmap image of text (like a scanned document) into text that can be selected, copied, and searched.

You can automatically OCR as well as manually OCR the document. You can set your OCR preferences in PDFpen > Preferences. Or, you can manually OCR the document if the program does not automatically recognize the document as a large bitmap image of text the size of a page/ scanned document as well. You can find more information on OCR here:

http://smilesoftware.com/help/pdfpen6/help/ocr.html

 

Contact Us

  • Contact Support
  • We are proud of our reputation for excellent service. Send us an email and we will get back to you within 24 hours, usually far less.

  • Return to Main Site.
support@smilesoftware.com
http://assets2.desk.com/
false
SmileSoftware
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete